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18+ Play responsibly · Responsible gambling
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Reach the team · on the record

Contact

We keep the important exchanges public and attributable. Here is how to reach us, and which route fits what you need.

By email

Use the address that matches what you need — it reaches the right desk faster.
What you needWhere to write
Something here is factually wrongcorrections@betjury.com
Your data — a copy, a correction, a deletionprivacy@betjury.com
Operator, press or anything elsehello@betjury.com

We answer data requests within 30 days, which is the statutory limit, and usually much sooner. For a correction, tell us which page and which figure — we check it against the underlying records, fix it if we got it wrong, and say that we have.

Represent an operator?

If you believe a figure on the Tribunal statistics page is wrong, tell us and we will check it against the case files; if we got it wrong we correct it and say so. You can also respond publicly on any individual case from your operator portal, and your response appears on the case itself.

Filing a dispute as a player

Take a case to the Tribunal — it is free, and the operator gets a published deadline to answer. Read how a case affects a score before you file.

Correcting the record

Every score is computed from evidence and every listing carries its reasons — see the methodology and our transparency figures. If something is factually wrong, we want to know.

18+. If gambling is causing you harm, please put that first — free, confidential help is here. It matters more than anything on this page.